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THE
RELEVANCE OF INFORMATION TECHNOLOGY (IT) IN E-BUSINESS PROCESS
ABSTRACT
This study
has examined the relevance of Information Technology on e-Business processes of
SMEs, using DirectXplanation.com Nigeria Limited as a case study, where the
primary data was obtained. The total sample size was 138 since 150
questionnaires were administered and 138 were retrieved from the organization,
the Basic research design was survey method and questionnaire was used as a data
instrument. The research hypotheses were tested using Chi-square statistical
(SPSS). The analysis of the research hypotheses
indicated the following: that IT plays an important role in the increase
of productivity and economic activities and IT does not only help in increasing
productivity but also quality and make the way business operate less
complicated, time saving, and disclose the new trends of business and how
business are supposed to address changes, IT has a great influence on different
business processes, and investment on IT has improved efficiently and
effectively on e-business.
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