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EFFECT OF POOR
INFRASTRUCTURAL FACILITIES IN THE DEPARTMENT OF SECRETARIAL STUDIES
CHAPTER ONE
1.0 INTRODUCTION
Secretarial
studies is a vocational programme that is offered in Polytechnics, Colleges of
Education and Universities primarily to educate and train students to become
secretarial teachers and administrators with the appropriate skills and
competencies to take up a career in teaching, office occupation and business.
According to Amoor and Udoh (2008),
secretarial education is an area of instruction that has been in existence for
several decades, and it plays very significant role in national economic
development. It is, according to Usman
(2008) a vital tool in the hand of government to combat unemployment crisis,
and also according to Ilo (2002) is a tool to alleviate poverty. Secretarial Education is also very useful to
private organizations and individuals in terms of employability, job creation
and self-reliance.
For an
effective learning in the tertiary institution, the required infrastructural
facilities should be in place. Thus, for effective secretarial studies in our
higher institution, there should be adequate supply of the needed equipment and
facilities needed for most of their practical studies. The role and function of
a secretary involve a lot and as a result of this, the students who are
undergoing secretarial studies should be exposed to the necessary facilities
that will enable them in developing and equipping themselves.
The role of
infrastructural facilities in the upliftment of secretarial studies is quite
crucial and necessary, owing to the fact that we are faced with the invention
of telecommunication and the technological status-quo of our contemporary
society is fast developing. To this effect, the secretary is faced with the
challenges of being acquainted with these new technologies that are revolving
around the globe.
Owing to
this fact, it is quite dilapidating that most tertiary institution (especially
polytechnics) that are offering secretarial studies lacks the facilities and
the necessary infrastructure that will enhance the level of secretarial studies
to be in line with the contemporary era.
It is clear
that in most offices today, the secretaries now receives mail through the
internet no longer through letters, most of the office files are documented
with computers, telecommunication becomes the medium of communication, and a
lot of inventory that the computerized world has introduced to the society,
thus, these and more are the complications and challenges facing the secretary
in an office in this contemporary era.
In order to
help the future secretaries, the government and the management should see that
the necessary infrastructural facilities that will help the students in
achieving great things are provided.
It is the
problems of poor infrastructural facilities in the department of secretarial
studies in polytechnics in Owerri Urban that this research work is out to
investigate and to pinpoint way in which the situation of poor infrastructural
facilities can be minimized in polytechnics.
1.1 BACKGROUND OF THE STUDY
Secretarial
studies Department were established in polytechnics in Owerri Urban with the
main aim of training students in the secretarial profession. The department
since its inception, has been trying its best in proceeding students of the
Secretarial progression.
It is quite
a dilapidating issue to note that the present demons or problems in the
institutions which emanated as a result of poor infrastructural facilities in
the department has twisted the dream of producing well sound and professional
secretaries in the society. It must however, be said that one of the greatest
predicaments of these institution today is the neglect of the secretarial
studies Department whose poor quality very much tend to the craze for good quality
make department. Therefore, well established and qualified department is
equally contributing to a healthy economy.
In view of
the present demands in the institution, it must however, be said that one of
the greatest predicaments of polytechnic institutions in Owerri Urban today is
the neglect of the secretarial studies department whose poor quality very much
tend to the craze for good quality male department. Therefore, well established
and equipped department is equally contributing to a healthy economy.
1.2 STATEMENT OF THE PROBLEM
The
inability of most graduates who have passed through the rigorous secretarial
training to measure up to expectation has been a dilapidating issue in the
society. Owing to this fact, this research work is faced with the problem of
identifying those problems which militates against effective secretarial
studies in polytechnics in Owerri Urban in relation to the lack of the
necessary infrastructural facilities needed in the department, and for
equipment of the secretarial students. To identify ways in which these problems
that emanated as a result of poor infrastructural facilities in the department
of secretarial studies can be resolved is the a problematic issue facing this
research work.
1.3 AIMS AND OBJECTIVE OF THE STUDY
As a
research work, it is aimed at resolving the controversial issue which militates
against effective secretarial studies in polytechnic in Owerri Urban, thus the
following objectives will be realized in the course of this study
a. To capture in details the concept of
secretarial studies and secretary in line with their functions and
responsibilities.
b. To identify the necessary infrastructural
facilities that will be necessary in revamping the effectiveness of secretarial
studies in polytechnics Owerri Urban
c. To pinpoint the effect of poor
infrastructural facilities on the productivity of secretarial studies in
Polytechnics in Owerri Urban
d. To give possible solutions that will help
to provide the necessary infrastructural facilities needed in the department of
secretarial studies.
1.4 SIGNIFICANCE OF THE STUDY
Owing to the
fact that the role of secretaries in most organization are so important, this
research will be of great significance in the sense that it tries to identify
the problems that hinder the growth of secretarial studies in Polytechnics
Owerri Urban, and by so doing, the productivity of secretarial job will be
elevated. Thus if the findings of this work will be applied vividly, there will
great improvement not only with polytechnics Owerri Urban but to the whole
tertiary institution at large. This research work will be of great help to
future researcher on the topic.
1.5 SCOPE OF THE STUDY
This
research work does treat in total the importance of infrastructural facilities
or the problems and prospects of secretarial studies but limits itself to the
effect of poor infrastructural facilities in the department of secretarial
studies in polytechnics in Owerri urban. For the sake of clarity, coherency,
precision and specification, this research work will be carried within the
polytechnics in Owerri Urban though the findings can vividly and validly be
applied to all the tertiary institutions at large.
1.6 LIMITATION OF THE STUDY
During the
course of this research, a lot of obstacles was encountered. Thus, the
uncooperation of most people working in the library and other offices where the
researcher needed to get materials posed great problem to the researcher. Some
of the staff does not feel safe letting us have access to some materials while
others will charge you more than double cost of Photostat before one can get
what he want.
Financial
constraint is another limitation to this works which is as a result of high
cost of transportation fare to the area of study to gather data, combined with
the cost of material to carry this work to conclusive standard was equally
important
1.7 RESEARCH QUESTIONS
In the bid
to offer solution to the problems facing this research work, the following
research question will be given answers, thus:
1. To what extent do secretarial studies
necessary in secretarial job?
2. Do you agree that poor infrastructural facilities
can hinder effective secretarial studies?
3. Is the problem of poor infrastructural
facilities in polytechnic Owerri Urban as a result of the negligence on the
part of the government or mismanagement on the part of the school
administration?
4. Is there any effort from the government to
remedy the problem of infrastructural facilities in the department of
secretarial studies?
5. If yes, what have they done so far?
6. Is there any relationship between poor
infrastructural facilities and the performance of secretarial studies in
polytechnic Owerri Urban.
7. What are the major infrastructural
facilities are lacking in the polytechnic Owerri Urban.
1.8 STATEMENT OF HYPOTHESIS
During the
course of this research, the following research hypothesis will be tested.
Ho: There is no significant relationship
between inadequate provision of infrastructural facilities and the productivity
of secretarial studies
H1: There is significant relationship between
inadequate provision of infrastructural facilities and the productivity of
secretarial studies.
1.9 DEFINITION OF TERMS
Effect: A
change or changed state as a direct result of action by somebody or something
else
Poor: This
term poor be regarded as inadequate, lower than expected. In view of the
context of the study it can be seen as insufficient to serve the desired need.
Infrastructural
facilities: this can be regarded as the large scale of public systems, servers
and facilities of a country or region that are necessary for economic activity
or academic growth including power and water supply, public transportation,
telecommunications, roads and schools.
Department:
In view of the context of the study, this refers to the sectors of polytechnics
that deals with the education of secretarial students.
Secretarial
study: this involves the academic activities rendered in academic institution
for the training and educating of future secretaries
Secretary:
an employee who does clerical or administrative work in an office for a person
or organization. Somebody elected or permitted to keep the records of the
meetings of an organization such as a club, society or community and to write
or answer letters on it behalf.
Polytechnics:
According to the Encarta Dictionary, it is a college offering vocational
courses: a college offering a range of course, some of them vocational or technical,
at or below the bachelor degree level.
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