THE ROLE OF PERSONNEL MANAGEMENT ON MANPOWER TRAINING AND DEVELOPMENT (A CASE STUDY OF NATIONAL TELEVISION AUTHORITY)
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THE ROLE OF
PERSONNEL MANAGEMENT ON MANPOWER TRAINING AND DEVELOPMENT (A CASE STUDY OF
NATIONAL TELEVISION AUTHORITY)
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Manpower
Training is very vital for any development of any Organization. Why some organizations take it very serious
others take is very lightly. There is always a positive result on the part of
any organization that takes up staff training and development very importantly.
Any organization that fails to take it manpower training and development very
necessary tends to encounter difficulties in attaining its objectives and would
find it difficult to compete favourably. There are various training and
development procedures that can be undertaken by organization (s). This study
is about highlighting the fact that unless training and development of manpower
is properly done, objectives will be very difficult to attain.
Manpower
development therefore, becomes the end result of the application of power and
though career development. In the public sector, employees anticipate equitable
and adequate Manpower development training. One of the purpose of an
organization is to permit the group of individuals to enhance efficiency and
effectiveness.
The study of
Manpower development as in long time seen as a vital tool in enhancing
employees’ morale which has it multiplying effect on organization’s
productivity. The study of Manpower development as a tool for employees high
morale towards Organizational efficiency and effectiveness has been embarked
upon in attempt to access the extent to which organization especially National
Television Authority (NTA) cherish and promote Manpower training and
development in boosting employees morale towards organization’s output.
Therefore,
the study would like to access: How far Manpower development planned with the
mind of those at the top level management whenever they are planning strategies
to introduce new concept to the administrative procedures with particular
reference to NTA.
1.2 STATEMENT OF THE PROBLEM
Some
organizations in Nigeria do not engage in proper training and development of
its staff, resulting to low productivity and poor organizational performance.
In most cases, these organizations are not fully aware of the impacts of
employee training and development on the performance of their organization, and
thus they do not undertake training and development exercises for their
employees.
According to
Cole (2002), ill trained employees will definitely be less productive, as they
do not have the necessary and complete skills and knowledge to achieve maximum
performance in the organization. Training of employees must be implemented in
every organization that wishes to succeed, since training enhances skills,
knowledge, attributes and competencies and ultimately worker performance and
productivity in organizations.
1.3 OBJECTIVE OF THE STUDY
In the light
of the problems already identified in 1.2 above, the study was undertaken with
the following aims and objective.
To identify
existing training programs at National Television Authority
2. To evaluate the effectiveness of these
training programs.
3. To find
out if the training programs have impacted on employee morale and the firm’s
overall performance.
1.4 RESEARCH
QUESTIONS
The
following research questions were developed to guide the study:
1. What
training programs does National Television Authority have?
2. Are the
training programs in NTA effective?
3. What is
the impact that these training programs have had on employee morale and
performance?
1.5 RESEARCH
HYPOTHESIS
The
hypotheses for the study are:
1. Ho: Training programs of National Television
Authority is not effectively administered
2. Hi: Training programs of National Television
Authority is effectively administered
3. Ho: There is no significant impact between
manpower training and development on employee morale in National Television
Authority.
Hi: There is
a significant impact between manpower training and development on employee
morale in National Television Authority.
1.6 SIGNIFICANCE OF THE STUDY
The study is
specified on Manpower training and development as a tool measuring employees
morale, which explains the inefficiency that characterized our public sector
and corporations which also result into lack of commitment to work and waste of
resources which are strongly needed to enhance social and economic development.
It is hoped
therefore that this study would provide information on the remote and immediate
course and possible solutions to the manpower development problems as they
affect NTA. This is also hoped that the finding of this study will contribute
to existing knowledge and information on the area of research. It is also
expected that the findings and recommendations of this study will guide NTA to
establish a formidable manpower development planning.
The study
would also be useful to the people who always cry that the organization does
not have effective manpower development programmes, so that they know its
limitations and area of help to the workers for their support and recognition
of their efforts to the organization.
Finally,
this study will be useful to the students that may wish to write or make research
on similar topics and using this as a point of reference to re – orient them
towards their profession or future research or practical endeavour.
1.7 SCOPE OF THE STUDY
The study is
limited to the role and impact that training have on the performance of
employees of NTA bank, using their branch office in Umuahia, Abia State as the
focus point. The branch office constitutes an important location of NTA Bank
and holds a large population of employees.
1.8 LIMITATION OF THE STUDY
Funds were
in very short supply to the researcher and the researcher could not purchase
some valuable print materials needed for this project at the time they were
most needed. The expenses on transportation to NTA are so enormous because of
many occasions the researcher was not attended to and would have to leave
without the information required.
Another
constraint faced by the researcher was limited time for the completion of the
project and engagement in other academic activities which occupied most of the
researcher’s time.
The research
was faced with some restrictionsin the area of the case study; this is due to
bureaucratic reasons in the administrative procedures in the Organization. It
was not possible to get all the necessary information that would have helped in
producing a comprehensive research work. The process of going through some
records to get data was very tedious and formidable task as some materials
needed are tagged “TOP SECRET”.
1.9 DEFINITION OF TERMS
Manpower:
This is the human resources of an organization that coordinates and control
materials, finance and others towards the attainment of an organization
objectives.
Training:
Training could be seen as an Organizational effort aimed at helping an employee
to acquire basic skills required for the efficient and effective execution of
the function for which he/she is hired for.
Development:
This is a programme designed to provide new ideas and concepts that may be
useful for present and future specification/response which take care of
professionals and managers.
Planning: Is
a strategy by which Organization ensures that right number of employees with
the right talent/skill occupy the right position of the Organization. It is a
deliberate effort put in place to attain a target goal.
Efficiency:
This refers to an input-output relationship that is maximum work achieved for a
minimum time or result. It is a notion of ‘Optimization’ whereby maximum
satisfaction is obtained for a given out lay of resources.
Effectiveness:
This is referred to how frequently and perfectly human or machine are able to
carry out a task leading to a required output that always resulted to an
Organizational efficiency. Effectiveness is therefore a means to an end”.
Organization:
This is referred to as two (2) or more people working together in a
co-ordinated manner to attain group results.
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