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CHAPTER
ONE
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INTRODUCTION
BACKGROUND TO THE STUDY
Every
employer is concerned and interested in the quality of the workforce in his
employment. This is so because human resources is the pivot on which the
success of any organization hinge on. It is interesting to mention that the
employees or human resources is responsible for coordinating the rest factors
of production and activities of an organization. Therefore, the extent to
which organization succeeds and the progress attained in the realization of
its pre-determined objectives depends to a large extent on the quality and
the potentials of its workforce.
Furthermore,
uppermost in the mind of an organization is to get the right employees to
fill the job positions for expected performances. It is commonly said, an
organization can only be as effective as the people who operate the office,
store, plant or equipment. The challenges of sourcing applicants with
required skill and potentials and the ability to match skills properly with
the tasks to elicit desired performance expected was what prompted this
research study.
According
to Ojo (1998), recruitment is the process of attracting potentials employees
to the company. As he further observed, “it is a systematic means of finding
and inducing available candidates to apply to the company for employment.
The
recruitment process itself may be selective or pre-selective through choosing
among the various sources of supply, as well as the decision in which
candidates should be permitted to go through subsequent screening procedures.
After the identification of sources of recruiting personnel and attracting
several candidates for job vacancies, the next stage is the selection of the
most suitable persons from the many applicants.
Selection
therefore involves choosing from a pool of applicants, those who best meet
the job-related criteria. The selection process, therefore, involves a series
of activities aimed at identifying the best candidates for job positions from
the list of applicants.
Recruitment
which is the process undertaken by the personnel department to attract
individuals with the requisite skills, experiences and abilities needed to
execute tasks in an organization entails that job analysis, job description,
job specification should be carefully carried out and predetermined. It is
only when these have been properly defined that the recruiters will be in a
better position to make contacts with people and the selection of the fits
from the unfits facilitated.
It
is pertinent to mention that the recruitment and selection of individuals for
job has a relationship with the employee performance. Therefore, caution
should be exercised to avoid human errors and other factors that often
characterizes recruitment exercises. Regrettably, organizations in some cases
miss the services of those who can actually contribute to the achievement of
objectives due to the hasty way, personal interest, or short sightedness of
the recruiters and in more extreme cases other considerations that often
times brought to bear and when this is the case, the job holder is equally
denied the satisfaction of high performance as it does not take long to find
out that the individuals cannot meet the challenges and the demands of the
job.
In
search of a suitable manpower for the organization, firms use various sources
and methods, ranging from television, advertisement, newspaper, employment
agencies, magazines and journals. And in so doing encounter problems inherent
in the recruitment and selection process that are imposed by government
regulations, indigenous employment quota, expatriates quota, union
membership, problem pertaining to an organizations employment policy,
professional association membership problem etc.
These
entire amounts to problem management have to contend with in recruiting and
selecting manpower.
The
need for recruiting and selection of workers arises in an organization when
an existing employee retires or leaves, or is terminated, thereby creating a
vacancy or gap, which must be filled. Also when a new line of operation is
introduced as a part of a programme of change or expansion recruitment need
may arise. When either is the case, it may be necessary for management to
first decide on the labour requirements of the organization. This could be
done by analyzing the job of the existing employees to see if units of the
job of vacant post could be incorporated into the jobs or the existing
workers could be assigned to the job.
STATEMENT OF THE PROBLEM
In
research study, a good statement of the problems must clarify exactly what is
to be determined or solved. It should also restrict the scope of study to a
specific question. Thus, the problem of this study is itemized as follows:
1.
Recruitment of incompetent manpower
in the civil service.
2.
Sociological problems which tends to
do with influencing the recruitment of manpower in the civil service.
3.
Use of employment agencies that are
not competent enough to recruit manpower in the civil service.
4.
Inadequate process of manpower
selection in the civil service which involves selecting people based on their
connection with those carrying out the selection exercise
PURPOSE OF THE STUDY
It
is a fact that the success of an organization depends on the quality of
people who work to achieve the organizational objectives. This is why there
is an emphasis on the caliber and quality of people to be recruited and
selected into an organization.
Therefore,
this study is designed to achieve the following:
1.
To identity the problems of
recruitment and selection.
2.
Ascertain to what extent these
problems exist.
3.
proffer solutions to enable employers
avert the all devastating problems on recruitment and selection.
4.
To identify the problems encountered
by those engaged in recruitment and selection process.
5.
To offer useful suggestions to
management towards the handling of problems in the area of staff recruitment.
RESEARCH
QUESTION
1.
What are the problems of recruitment
and selection in the civil service?
2.
Does one source of recruitment
provide all the required competent manpower needed by organizations?
3.
The organizations that use employment
agency, do they perform better than those that do not use employment agency?
4.
Does recruitment and selection
process used by organizations help for the selections of more qualified
manpower?
HYPOTHESES
To
achieve the objective of this research, the following assumption are made and
subsequently investigated to reach an empirical conclusion.
1.
There is no relationship between
wrong recruitment and selection and employee performance in civil service.
2.
There is no positive relationship
between the use of employment agency in recruitment and selection of
qualified manpower.
3.
There is no relationship between job
mobility and the performance of the employees of civil service.
SIGNIFICANCE
OF THE STUDY
The study will highlight the problems
encountered by management in its bid to equip organization with qualified
manpower through recruitment and selection.
It will also help in identifying and
avoiding this recruitment and selection problem through the approach that
will involve less error in the exercise.
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