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EVALUATION
OF TECHNICAL SERVICES
IN
ABIA STATE CENTRAL LIBRARY
BOARD, UMUAHIA
ABSTRACT
This study is on the Evaluation of
Technical Services in Abia State Central Library Board, Umuahia. The study is
divided into five (5) chapters. Chapter 1: It deals with the
introduction/background of study, statement of the problem, objectives of the
study, scope of the study, significance of the study, definition of terms.
Chapter 2: Literature review, in this chapter, the researcher presents the
materials which he uses/consulted in enlightening some of the points and
information in the study. Chapter 3: Research methodology, Design of the study,
area of study, population, sample and sample techniques, instrumentation
(instrument for data collection), validity of instrument, instrument for data
collection, distribution and retrieval of the instrument, data analysis
techniques. Chapter 4: Presentation and data/findings, data analysis
interpretation/discussion of findings. Chapter
5: Summary, conclusion, recommendation.
TABLE OF CONTENTS
Title page - - - - - - - - i
Certification - - - - - - - ii
Dedication - - - - - - - - iii
Acknowledgement
- - - - - - - iv
Abstract - - - - - - - - vi
Table of
contents - - - - - - - viii
CHAPTER ONE
1.1 Introduction/Background of the study - 1
1.2 Statement of the study - - - - 7
1.3 Objectives of the study - - - - 9
1.4 Scope of the study - - - - - 10
1.5 Significant of the study - - - - -11
1.6a. Research
Questions - - - - - 12
1.6b.
Statement of Hypothesis - - - - 13
1.7 Definition of terms- - - - - - 14
CHAPTER TWO
2.1 Literature Review - - - - - - 16
2.2 Selection
- - - - - - - 17
2.3 Acquisition
- - - - - - - 19
2.4 Acquisition Policy - - - - - - 22
2.5 Cataloguing - - - - - - - 24
2.6 Classification - - - - - - 27
CHAPTER THREE
3.0 Research Methodology - - - - - 31
3.1
Design of the study - - - - - 31
3.2
Area of study - - - - - - - 32
3.3
Population - - - - - - - 33
3.4
Sample and sampling
technique - - - 33
3.5.1
Instrumentation - - - - - 34
3.5.2 Validity
of instrument- - - - - 34
5.5.3
Reliability of the instrument - - - 35
3.6 Instrument for data collection - - 35
3.7 Distribution
and Retrieval of the instrument 36
3.8 Data analysis technique - - - - 36
CHAPTER FOUR
4.1
Presentation and Data
Findings - - - 37
4.2
Data analysis
interpretation/Discussion of finding - - - - - - - - 37
CHAPTER FIVE
Summary,
conclusion and recommendation
5.1
Summary - - - - - - - 48
5.2
Conclusion - - - - - - - 50
5.3
Recommendations - - - - - 50
References - - - - - - - 52
Appendix - - - - - - - 55
CHAPTER
ONE
1.1 INTRODUCTION/BACKGROUND
OF THE STUDY
Evaluation
according to BBC English Dictionary is decision about significant or valuable something
is, based on a careful study of its good and bad features. Evaluation of
technical services means to appraise or analyze the processes a library
material should undergo right from acquisition until the material finally
appear on the shelf for use.
This
project evaluates the technical services of technical service division of Abia
state library board. Before delving into the actual project, it is important to
explain with library is. According to Okorie (1964:101)
Libraries are usually those, whether municipal,
country, regional or national, which are supported by public funds and open to
the general library board.
According to Uba (1973:163) the term
“technical services” in library parlance appears to have tow connotations.
Viewed from the stand point of reference services which industries and
technical libraries offers to their users, on the other hand, it mans the other
work of the technical processing department of libraries-that is, cataloguing
and classification and allied processes. Technical services therefore, refer to
all the activities and processes concern with selecting, obtaining, organizing
and processing of acquired library materials in the library. It is to achieve
this end in the economic way that technical processing which according to him,
is a means to an end service because cataloguing and classification provide the
tools without which information services is impossible. In libraries, the
handling of technical services is always the sole responsibility of the
technical department. According to Harrod [1971] technical services is a
department of a library where the function of a book acquisition, cataloguing,
classification and processing are carried out.
Technical services department in any
library is usually referred to as “behind the screen” department because most
of their activities are carried out of sight of regular users of the library.
Usually, the department is made up of the cataloguing section, acquisition
section, serial section and bindery section. The cataloguing section’s function
is to organize the total library resources by it clientele.
The traditional means for
accomplishing this goal are descriptive cataloguing, subject cataloguing and
classification.
This assignment required effective
records preparation with all reasonable economy.
The acquisition section’s function is
to purchase expedition and from the most advantageous vendors the material
chosen or selected, to process materials pre-cataloguing] otherwise procured,
and to forward promptly and to the proper places all materials acquired. This
large business operation must be forwarded economically. The economy involves
the selection of agents, methods purchasing, treatment of return, and sale of
discards. Although, foremost is budget expense control. Technical services activities require the effort of a large
potion of library staff and budget, and it is the “life wire” of any library.
The serial section’s function is
subscribing various journals for the use of the clientele. The various journals
subscribed to the library are selected, ordered, received and processed by the
serial section.
The function of bindery section is to
provide suitable protection for each item added to the collection and to take
action, and also to per-serve it for the use of the future generation.
Harrod [1971:524] also defined it as
“A library provided wholly or partly from public funds, and the user of which
is not restricted to any class of person in the community but it freely
available to all.
Libraries are usually established by
either the local, state or federal government to serve the information needs of
the community in which it located by providing materials both books and
non-book materials. However, the library does not exist for formal education
alone. It exist and must cater for the class of people who are general readers
and those who go to the library for recreation. Unfortunately, in Africa, Nigeria
to be3 precise, public libraries are not properly funded and are under used. In
the wards of Oyedeji [1975:159]. The libraries that exist are for the moment,
mostly glorified classrooms and reading shelters for exam-hungry school boys
and girls who pay little attention, which some of the libraries offer. It is
the basic of this laxity in the use of the library that the researcher decided
to carry this research to find out the reasons why libraries are under used.
The researcher however, chooses the technical services aspects of the problem
with the Abia state library as her case study, while she leaves the other aspect
of the problems for others to conduct future research on them. As earlier said
in this topic, the library is establish to provide both book and non-book
materials, and services that will in the present and in the future contribute
to the aims and objectives of the library.
1.2
STATEMENT OF THE PROBLEM
Abia as a state has some problems to
consider economic bedrock, one of the most populated industrialized and
civilized state in Nigeria.
According to Smith (978: 2) the researcher trends some of its development, it
thus become of interest to her especially of the technical services of the Abia
State Library Board in the organization of its resources for effective
dissemination of information to meet the varied need of its numerous
clientele.
However,
the researcher before going into the research envisaged some outstanding that
may be glaring, ad these problems are:
i.
Inadequate
acquisition of materials.
ii.
Lack
of adequate budgeting allocation
iii.
Lack
of qualified cataloguers
iv.
Lack
of the correct number and types of staff to achieved its set objectives.
v.
Lack
of library co-operation in technical processes.
vi.
Poor/lack
of binding services.
vii. Lack of well written selection policy
viii. Lack of effective user
education/orientation on the use of the catalogue.
ix.
Technical
services department are policy equipped tools.
1.3
OBJECTIVES OF THE STUDY
The objectives of this study have
summarized under the following.
1.
To
evaluate the technical services of Abia State Library Board
2.
To
survey the organization of the technical department of the Abia State Library.
3.
To
find out the problems that hinder the effective technical services of the Abia
State Library Board and to offer suggestions on how best to arrest the situation.
4.
To
highlight the roles expected of a technical services department of a standard
library.
5.
To
find out the general staffing position of the technical services of library.
6.
To
evaluate specifically the importance of the catalogue, its adequacy as a finding
tool to the patrons and its users.
1.4
SCOPE OF THE STUDY
This project is limited to the study
of technical services of Abia State Library Board.
There are some aspect of the problem
facing technical services in a public library, which the researcher would have
cared to investigate and finding possible solution to them, but acting director
was first appointed the acting director of Abia State Library services
following the recommendation of the Board, members to the ministry of
education. On assumption of office, he immediately recalled to the headquarters
the only cataloguer of the library in the person of Mr. James E. Nwosu from one
of our out station libraries where he served for effectiveness of the technical
services department of the library.
1.5
SIGNIFICANCE OF THE STUDY
The researcher discovered that
organization of resources in libraries is regrettably too inadequate. To this
end, the significance of the study is to bring to awareness, some of these
lapses in technical services using in Abia State Library Board as a case study
since this is the most challenging aspect of librarianship and library services
to the people, and suggesting ways to correcting these lapses and finally
contribute to the frontiers of knowledge in this field.
Students of librarianship as well as
professional libraries and library staff will definitely find this work
valuable for both professional and organization efficiency even the general
public.
1.6
A) RESEARCH
QUESTIONS
1.
How
adequate is the budgetary allocation of the technical services department?
2.
Does
the technical services department process books and non-book materials acquired
by the library?
3.
Do
you have enough professional cataloguers in the technical services?
4.
Does
the library keep a written selection policy?
5.
What
are the effects of inadequate supply of library materials?
6.
What
level cataloguing description does your library use?
1.6 B) STATEMENT
OF HYPOTHESIS
i. The technical section of the library is
not in good condition because of inadequate financial investment on the
section.
ii. The technical section do not make use of
classification scheme due to lack of fund.
1.7
DEFINITION OF TERMS
Let us therefore define the following
operational terms so that they will mean the same thing to different people at
different times.
Evaluation: This is
decision about how significant or valuable something is, based on a careful
study of its good and bad.
Library Material: The term is used to refer to a collection
of books and other materials keep reading, studying and consultation.
Technical Services: An umbrella term which takes care of
all the process a library material should undergo right from acquisition until
the material finally appear on the shelf for use.
Library: It
is a place where books, journals, microfilms, audio and visual materials and
computer data and terminals are kept and organized to support the cultural,
information, recreational and educational needs of the general public or
specific groups of users.
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